Managed Services

Affordable Managed IT Services in Ventura & Santa Barbara Counties for Enhanced Productivity and More Reliable Systems and Processes

 

How do we describe the need for managed IT services? Our small business IT services are much like the work you have done on your car. Your car is probably on a regular maintenance program, so why wouldn’t your computer systems also be on a scheduled maintenance plan?
We believe investing in managed IT services — proper, consistent outsourced monitoring, servicing and general upkeep of your computer systems — will result in fewer problems, less downtime, and more thoughtful, purposeful management of your ever-changing technological needs.
Frontline Networks has several fixed-fee service plans that help even out your anticipated computer costs and accommodate a wide range of system needs and different budget levels.
We know every business is unique and requires different levels of service and support. We hope you’ll reach out to us to discuss the specifics of your particular system needs.

Affordable Service

Frontline provides world-class support for a fixed monthly fee that ensures predictability in your IT environment and your bottom line.

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24/7 Monitoring

Frontline's use of cutting edge technology and our partnerships with the industry's leading vendors is what allows us to stay ahead of the curve.

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Fast Response Time

No other IT firm in the Santa Barbara and Ventura County areas can touch our fast response time, quality service and range of experience.

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Disaster Recovery

Studies show that one in four companies have suffered a data disaster at some point, and 95% will experience a data outage over the next 12 months.

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Hosted Services

Simplify your infrastructure and benefit from world-class IT, enterprise security, and anywhere/anytime access to your applications and data at a lower cost.

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Trusted Partner

Let us be your IT department.
Frontline offers enterprise-class IT support for small businesses at affordable prices.

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24/7 Monitoring & Proactive Care

With technology, problems happen. Computers crash, servers crash, user passwords are lost, email stops working, and the list goes on. And without proper technical support, these problems can bring your business to an abrupt halt

Not every support issue can be called a catastrophe…until it prevents you from doing your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business. To do so, we’ve adopted a proactive approach to network monitoring and IT maintenance. Our help desk is a seamless extension of our remote monitoring platform, so when you call to report an issue, there’s a good chance we’re already aware of the problem and are actively working to resolve it.

Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.

Disaster Recovery

There can be multiple points of failure anywhere in the IT service delivery chain, making it hard to maintain continuous availability and even harder to recover if disaster strikes. To get back to business fast, you need a fully recoverable production environment.

For mission-critical data, our replication services can deliver a fully-functional copy of your environment in a ready-to-use state within 4 – 12 hours.
We can provide the processes and tools you need to recover effectively, with a solution that is tailored to your business. We'll work seamlessly with your staff to coordinate the proactive maintenance and management of your recovery solution.

Beyond getting back to business after a downtime event, we can help you avoid a disastrous event altogether with our solutions for business continuity. By defining and documenting what needs to be done and when you can react to risks in real time to eliminate the need to recover.



Affordable Service Agreements

Service Agreements (SA) are available for customers who desire ongoing support for their server and network needs. SA customers not only benefit from the collaborative efforts of the entire Frontline support team but enjoy a reduced hourly rate for project management and onsite and remote support.

Fast Response Times

In today's technology environment, it is not good enough for your IT consulting tech to simply state "I will provide fast response times." There must be policies, systems, and processes in place that ensure fast response times.

Here at Frontline Networks, we have developed procedures over time that ensure we will respond quickly and efficiently to your issues. And depending on which service plan you select, we even guarantee our response times and will give you a full refund of your monthly Managed Service plan Base Fee if we are ever too slow.


 

Hosted Services

85% of enterprises will be multi-cloud in 2018 (IDG). The benefits are clear. With faster provisioning and on-the-fly scalability, you can align IT resources with business needs in the now and be ready for what's in the future. And, with Frontline Networks Hosted Solutions at your side, you can greatly simplify your transition to the cloud as you transform the way you consume and pay for IT services.

  • Cloud-based services include solutions such as: Office 365, Microsoft Azure, SharePoint, Infrastructure as a Service (IaaS)
  • Our fully certified IT support staff is at your disposal for less than the cost of hiring internally
  • Frontline monitors and remediates any issues, usually before you even notice anything, allowing you to focus on growing your business

Trusted Partner

When you trust your business technology to Frontline, you can rest assured that you are not working with a fly-by-night computer company. We pride ourselves on providing an outstanding customer experience, and the desire to become more than just a vendor is what sets us apart from all other managed services organizations. Think of us as ‘your friends who do IT’. This means you get faster, more personal service and support. We focus on building a true partnership and we go the extra mile to make sure that happens. This is why our clients love us.

 

VOIP Services

The advantages of installing a VoIP system are many—reduced monthly operating costs, easy administration via a graphical user interface, portability, and access by multiple locations. All of these benefits add up to greater productivity, allowing employees to work anywhere via telephone, broadband network, or video, 24 by 7 customer service, and minimal real estate requirements.


But any VoIP installation has inherent risks and stringent requirements for maximum efficiency. Does your network have sufficient bandwidth to handle the flow of data and voice? Is it properly tuned to maintain call quality and continual service? Is there sufficient back-up power in place so that you never miss a single call? With nearly twenty years of experience in legacy voice communications systems and IT infrastructure consulting, Frontline can step in to guide you through the complexities of VoIP and help you make an informed decision—whether it's a complete changeover to VoIP or some combination of VoIP and PBX. Frontline delivers services that will support your decision-making process, manage a successful installation, set up a performance and cost tracking process, and train internal resources to maintain the systems.

Web Development & Intranet

As your full-service digital partner, we deliver innovative thinking, scientific UI/UX design, and sophisticated development.

We work with you to create attractive websites, impactful applications, and modern enterprise systems people love to use. Through your vision and our collaboration, our team of strategists, designers, and developers will build fresh experiences that keep your customers coming back for more. Bring us your challenges. We’ll bring incredible talent, amazing ideas, and Fresh perspective.

We also specialize in producing exceptional intranet solutions that have unique, innovative functionalities and sleekly styled experiences that will engage employees, improve processes and drive collaboration.